DT290 BusinessPhone Communication Platform
During Calls

Transfer and Inquiry

You have an ongoing internal or external conversation and you want to transfer the ongoing call.

Press to put the current call on hold

Dial tone.

Tip:

You can also use the or menu options.

Call the third party

You can transfer the call before answer or wait for answer.

Note:

Make sure, that you are connected to the desired party. Please read the notes and warnings in section Useful Hints.

Press to return to your caller

Note:

Sometimes the R key must be pressed twice.
Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator.

or

Press to transfer the call

Transfer to a busy extension

You can even transfer calls to busy extensions. The other party will hear a muted signal (Camp-on), and the call will be extended, as soon as the ongoing call is terminated (if Camp-on is allowed).

Call-back

You are called back, if you have transferred an external call and the other extension has not answered the call within a certain time. Your phone will ring again.

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