DT290 BusinessPhone Communication Platform
Important

IPEI code

If your phone is blocked because an incorrect PIN code has been entered three times, you can unlock it with the IPEI code (International Portable part Equipment Identity). After entering the IPEI code, you must enter a new PIN code.

The IPEI code is a unique code which has been assigned to your phone. The IPEI code can be found in the menu.

If the your phone is blocked, appears. The phone must be unblocked before it can be used again.

To display the IPEI code

Route:

Information » ShowIPEI

Select and press

: is displayed.

Enter the PIN code for your phone (default 0000) and press

The 13-digit IPEI code is displayed.

Press to leave this menu

Note:

Write down the IPEI code for future use. If you cannot retrieve the IPEI code, please contact your system administrator. Keep the IPEI code secret to prevent misuse of your phone.

Un-block the DT290

Press

is displayed.

Enter the IPEI code and press

is displayed.

Enter the four digits of the new PIN code and press

is displayed.

Enter the new PIN code again and press

Either or is displayed. In the latter case, the new PIN and the code you have just entered do not match. If appears, you can use the phone again.

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