Retrieve messages - externally

To retrieve your messages from an external position:

Dial your company’s telephone number.

Dial the number to the Mailbox system.

During the procedure you will be asked for your extension number and your Password.

Note:

You cannot use the Default Password 0000 to retrieve messages externally. If you want to check your messages from an external position, you have to change your Password first, see section Change Password.

The following Mailbox functions can also be used from an external position:

• Change Password
• Check and store received messages
• Forward a Voice message
• Send Message
• Outcall (External) notification
• Personal Greeting

Outcall (External) Notification

With this function the Message system can notify you when new Voice messages arrive. You can specify an external number, where you will be called at a pre-programmed time or as soon as a new message arrives.

Note:

This feature may be restricted or not available. Ask the system administrator for the availability and for more information.

You can be notified in two different ways (depending on the programming of the system):

Notification with Mailbox access:

You acknowledge the notification via your Password (has to differ from the default value 0000). See section Change Password to select a new Password. You have full access to the Mailbox system.

Notification without Mailbox access:

You get a short voice announcement, informing that someone has left a message for you. You acknowledge the notification by pressing any key. You have to call back the Mailbox system to retrieve the message.

Note:

If you do not acknowledge the notification within the pre-programmed time, the connection is cancelled and repeated later (ask the system administrator for the programmed number of notification attempts).

Programming

Message

Press to view the Mailbox.

Note:

Depending on the configuration, you might be asked for your Password.

Follow the voice announcements.

You can program the external notification number, the notification time and activate/deactivate the function. The external number (including the digit(s) for external call access) can consist of up to 24 digits. The time is entered in 24h format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015.

Note:

The notification number and time must be programmed before you activate the notification.

Press to finish programming.